FAQ


What areas do you service?

We ship nationwide. We offer delivery and pickup if you are within our delivery radius. Our retail superstore is located at 9337 Spring Cypress Rd. Suite H Spring TX 77379. Please contact us via email or phone for additional delivery information.

How quickly can I get moving boxes delivered locally?

Typically within 2 hours if your order is placed before 3pm. We recommend placing your order 1 to 2 weeks before you need to start packing if possible. All non-local orders will be shipped out within 24 hours.

How many moving boxes do I need?

Everyone’s needs vary but we base our recommendation on the amount of bedrooms and square footage you have. We recommend about 8-10 boxes per room being packed.

Our plastic moving boxes are larger than your typical cardboard box. They are strong, and will hold more. They measure 27L x 17W x 12H. We do carry extra moving boxes with us during your delivery in case you underestimate the amount needed.

What payment methods do you accept?

We accept Visa, Mastercard, Amex, Discover and Cash. We do not accept checks.

What if I need more rental time with my plastic boxes?

We understand that there can be delays in moving or unpacking. You can extend your rental period for as many days as needed. Rental extensions must be placed 24 hours or more before scheduled pickup.

What are your delivery hours?

We deliver Mon. through Sat. with most of our deliveries occurring between 9am – 4pm. We provide you with a 2 hour delivery window 24 hours before your delivery. On the day of delivery, the driver will send you a text message ETA update when we are on the way to you.

Are the boxes cleaned between uses?

We disinfect and clean every box after each use. We use Simple Green, an antibiotic and eco-friendly cleaning solution and every month they go through a pressure wash cleaning.

Do you prorate if I am done with the boxes early?

We do not refund early returns. Your order is paid in full and reserved for the rental period requested.

Should I buy cardboard boxes or rent plastic boxes?

If you’re moving locally within the Greater Houston Area then renting plastic moving boxes would be the best solution. The downside of using cardboard boxes is that they crush easily, spills can leak, and you’re left with a huge pile of trash to discard after using them.

We offer local delivery and pickup. We clean, sanitize and inspect every plastic moving box after each use. When you’re done unpacking we will pick up the plastic rental boxes so that you can enjoy decorating and settling into your new place.